Steve Durbin speaks with psychologist Dr. Glen Moriarty, founder and CEO of Seven Cups, a free emotional support service with 570,000 trained volunteer listeners who support users in 189 countries.
They explore the origins of the platform, the importance of human connection in a digital world, and how technology can be designed to support rather than harm our well-being. Dr. Glen also shares insights on technology addiction, the gift economy, and rethinking how mental health care is delivered.
Key Takeaways:
- Even as more things move online, human interaction remains important.
- Technology can be good and bad, it depends on how it’s designed.
- The mental health care system needs better triaging so that people get the right help.
Technology can be used for good or bad. And so the internet can be a source of amazing compassion and love. But it has to be deliberately designed that way. It won’t happen by accident. – Glen Moriarty
Tune in to hear more about:
- How and why Seven Cups began (1:58)
- Technology addiction (4:59)
- Whether Seven Cups is replacing humans with computers when it comes to mental health (9:54)
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Follow along with our podcast transcript and discover related ISF resources.
