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The most successful AI projects feature buy-in from top management

Steve Durbin
Published 28 - November - 2025
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When executives stay closely involved, from setting the vision to tracking results, they turn AI from a siloed project into a companywide capability.

Leaders who ask thoughtful questions, connect initiatives with wider strategic goals, and direct AI-resource allocation have a much greater impact than just using AI to automate routine tasks.

Meanwhile, closing the gap between technical CTOs and non-technical stakeholders guarantees that algorithms and data models are converted into real-world solutions. Building a common vocabulary, employing visual prototypes, and reinventing workflows converts technical potential into tangible outcomes for all teams.

AI’s expanding use cases

In various fields, AI has already created new ideas that show its great potential. Online stores employ recommendation engines to increase conversion rates, factories implement predictive maintenance to reduce downtime, banks use automated underwriting to accelerate loan approvals, and customer-service operations utilize natural-language interfaces to close queries.

While these examples show AI’s versatility, they are just the beginning. When leaders encourage careful exploration, AI does more than just improve operations: It helps create new business models and provides competitive advantage.

However, even with increasing investments in AI, nearly 80% of projects begin without clear success criteria and fail. Without linking model outputs to tangible measures like higher revenue, lower costs, or better customer results, organizations don’t have a full grasp on how to assess or improve their solutions.

Model drift and data quality issues that are not fixed slowly degrade performance. Misaligned objectives can waste the budget on activities that do not produce a positive ROI. Defining specific KPIs and measuring them carefully will help create a feedback loop for ongoing improvement, ensuring that efforts in AI produce measurable business value.

Look beyond just efficiency

Viewing efficiency as a beginning rather than an end opens up a way for AI to become a driver for transformational growth. Initial AI success often arises from repetitive task automation, such as automatically routing support tickets or creating routine reports in seconds. These gains in efficiency create organizational trust and capture executive sponsorship by showing rapid payback.

Defining success solely as a cost reduction may limit the scope of impact. The real impact comes from changing workflows, launching new products, and providing personalized experiences on a large scale. When we see efficiency as only the starting point, it opens up possibilities for innovation through AI, changing how a business operates and competes.

AI governance frameworks can’t succeed without executive engagement. Some CEOs pursue AI initiatives to keep up with their competitors, or to enhance the company’s perception.  But handing off responsibility and then stepping back, means missing critical moments for course correction.

AI deployments are ever-changing. As models reveal new insights, leaders need to regularly check goals, improve data inputs, and guide algorithms toward new targets. Leaders who stay connected with AI rollouts can help their teams change direction when needed. This ensures that AI projects respond to changing market conditions instead of becoming mired.

Executives who spend time learning AI basics, defining clear goals, and managing strategically prevent AI efforts from breaking down into separate, unrelated projects. Their leadership encourages collaboration across departments. Aligning technical efforts with market demand lets limited resources work on the most valuable opportunities. Through questioning assumptions, posing hard questions, and holding teams accountable, top leaders can transform early prototypes into scalable solutions that are integrated into the organization’s core business.

Shift from delegation to guided oversight

Strong AI governance frameworks need to find the right balance between technical freedom and management control. Top management should not offload all control to the CTO or the data science team. Rather, they must establish transparent and uncluttered governance procedures.

Regular team reviews and steering committee meetings are some examples. These steps will help track progress, identify challenges, and ensure goals and ethical standards are met. Over time, leaders can move from being directly involved to taking on a sponsorship role as they continue to champion AI efforts, contribute fresh perspectives, and promote a culture of accountability, while avoiding micromanagement.

Attaching AI to old workflows usually brings only small improvements. companies need to re-imagine workflows from scratch. They will need to defy outdated presumptions concerning how data moves, how decisions are made, and tasks are performed. By building processes on the strengths of AI, like its predictive power, learning, and analysis, organizations can drive faster innovation, bring new products to market, and reshape industry benchmarks.

Begin with small experiments to check feasibility, integrate successful pilots into controlled production environments, improve algorithms using better data sources, and ultimately, transform the business model around AI-driven capabilities. Leaders who manage this progression create a plan for lasting impact. They shift from localized efficiency gains to companywide changes. By keeping a long-term vision and supporting it with strong values, organizations can place themselves at the leading edge of innovation.

Don’t use AI just for automating tasks. It can change how organizations innovate, compete, and deliver value. Leaders need to stay involved, conduct thorough assessments, and consistently rethink existing workflows. Executives who link technology with business foster a culture of continuous learning. Driving AI from experiment to complete deployment creates possibilities for substantial growth. The great promise: for human imagination and machine intelligence to come together and redefine what’s possible.

The most successful AI projects feature buy-in from top management
Read the full article