Leadership expert and author, Sylvie di Giusto, shares her five-step framework for developing modern emotional intelligence.
Focusing on security in business, Sylvie explains how situational awareness is the key to building trust with non-technical audiences. She details practical advice for achieving success in both virtual and real environments, emphasising the support needed for those born into the digital world of work.
We are so in our habits, that we do things, say things, that we are not even aware of…we have to step back and sometimes turn that autopilot off, read the room, and be more intentional with the tools that we already have…
Tune in to hear more about:
- How the meaning of emotional intelligence in business has changed over the years (01:48)
- Sylvie di Giusto’s A.B.C.D.E. (Appearance, Behavior, Communication, Digital footprint, Environment) framework (07:50)
- The four levels of visibility (20:05)

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