Increasingly organisations are incorporating mobile apps into their customer service offerings, however struggle to overcome the challenge of adequately securing apps, while ensuring ease of access is not compromised. With the added consideration of data privacy, businesses need to start focusing on security rather than just performance, but whose responsibility is it?

In this podcast Steve Durbin, Managing Director at the Information Security Forum discusses the challenges associated with acquiring, using and operating mobile apps, and provides actions to manage those challenges, while maintaining the business benefits.